Support Resources
Find the right support for what you are going through. CARE AI connects students with school-based help, trusted helplines, emotional support services, and emergency contacts.
You do not have to figure everything out alone.
Emergency & Urgent Help
Malaysia Emergency Services
999
For immediate police, ambulance, fire, or medical emergency assistance.
Talian HEAL
15555
Mental health and psychosocial support.
Befrienders KL
+603-7627 2929
Confidential emotional support for people feeling distressed, overwhelmed, lonely, or suicidal.
Availability: 24/7
Talian Kasih
15999
WhatsApp: 019-2615999
Availability: 24/7
Support includes:
- counselling
- abuse
- neglect
- child protection
- family issues
- welfare concerns
- social support
Support Within Your School
Template — replace with actual school contact
School Counsellor
Name: [Counsellor Name]
Phone: +60 12-345 6789
Office: Counselling Room
Hours: Mon–Fri, 8:00 AM–4:00 PM
Class Teacher
Name: [Teacher Name]
Phone: +60 12-000 0000
Student Affairs
Phone: +60 12-111 1111
School Office
Phone: +60 9-000 0000
Worried About Someone Else?
- Check in with them
- Listen without judging
- Tell a trusted adult
- If there is immediate danger, call 999
Not Sure What to Say?
"I’m having a difficult day and I think I need to talk to someone."
"I don’t really know how to explain it yet, but I’m not feeling okay."
"Can I speak to the counsellor privately?"
"I’m worried about one of my friends."
Complete Support Directory
Service
Best For
Phone
Avail.
Emergency Services
Medical/Crime Emergency
999
24/7
Talian Kasih
Abuse/Family issues/Welfare
15999 / 019-2615999
24/7
Talian HEAL
Psychosocial support
15555
24/7
Befrienders KL
Emotional Distress/Suicidal
+603-7627 2929
24/7